Category Archives: Operator and Passenger Assaults

TCRP Synthesis Report 127: Addressing Difficult Customer Situations

Posted ago by zavacki

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 127: Addressing Difficult Customer Situations considers issues surrounding difficult customers or passengers and the variety of circumstances that can arise when they utilize transit system facilities or vehicles. The report identifies current practices …

FTA Extends National Online Dialogue on Transit Worker Assaults to August 31

Posted ago by zavacki

In response to increased industry interest, the Federal Transit Administration (FTA) announced today that the National Online Dialogue to address the problem of transit worker assaults will remain open until Wednesday, August 31. The National Online Dialogue presents stakeholders with …

Canadian Urban Transit Association (CUTA) Issue Paper: Stopping Violence Against Transit Operators

Posted ago by zavacki

Canadian Urban Transit Association (CUTA) Issue Paper: Stopping Violence Against Transit Operators View Article

CUTR Webcast: Practices to Protect Bus Operators from Passenger Assaults

Posted ago by zavacki

This webcast provides an overview of the Transit Cooperative Research Program (TCRP) Synthesis 93 report Practices to Protect Bus Operators from Passenger Assaults. Download a PDF copy of the presentation and the TCRP Synthesis 93 final report. Presenters: Yuko Nakanishi, Principal and …